Quality assurance

Customer confidence is a necessary factor to persuade home-owners to undertake major renovation actions as those needed for nZEB renovation. In the project it was created by integrating quality assurance into the solutions and cooperative structures that were developed by business actors within COHERENO. Since quality issues are of concern throughout the whole work flow for the project, quality assurance is always included in the activities. These mechanisms are key instruments for increasing competiveness of business in energy renovation and offer a unique selling proposition.